Smart logistics has become a need of the hour. Technology-enabled solutions have become an integral part of supply chain management. As the competition has intensified, organized players have adopted latest technologies to improve efficiency. The common mistake that has often been noted in the logistics industry is information management and delivery at right destination. Latest technological advancements such as barcodes and RFID have helped logistics players to a great extent in curbing such errors. The use of barcodes has facilitated information management activities like routing and scheduling which help a logistics player to track the product and ensure timely and accurate delivery of the goods. The use of label applicators marks the content of a package accurately for safety and tracking. Another widely used technology is RFID, which uses radio transmission to identify a person or thing. There is a particular serial number allotted to the product and a microchip is attached to an antenna. The chip and antenna are collectively called as RFID transponder or an RFID tag. RFID is used in production tracking, inventor control, pricing and promotion and shipping and receiving.
Besides these technological advancements some others like optical scanning, electronic notepads, robotics and voice recognition have helped the industry to serve the customers in an improved manner. It has also helped the companies to boost their efficiency and enhance customer satisfaction.
